When you are faced with the need for maintenance or repair for your vehicle, you have the choice to take your vehicle to a dealership or to a local garage. But you’ll find doing the former is usually to your benefit.
There’s no doubt that mechanics at a small corner garage can be as good as anyone. But the difference between going to a small shop and a dealership is that you can be far more confident that your vehicle is getting attention from properly trained and certified technicians at a dealership. At a garage, you never know what you’re going to get. That’s one of the biggest benefits that a dealership can offer. In addition, mechanics are much more likely to receive ongoing training at a dealership.
Dealerships also offer the benefit of specialization. The technicians employed at a dealership often only work on your make of vehicle. That kind of experience translates into expertise and a job done right.
Along with better technicians, dealerships can boast the benefit of better equipment. Automotive technology changes fast and the repair and diagnostic equipment must evolve with it, which dealership are capable of doing thanks to support from the OEM.
Because dealerships are established businesses, they almost always have better funding and larger, cleaner facilities than local garages. In most cases, this translates into faster turnaround times for customers. A nicely-maintained waiting room may not seem like much but even that can be one of the little differences that add up.
Dealerships work harder for your return service. That’s something that corner garages sometimes do not understand. When you get your warranty work done at a dealership, they are working hard to make sure that you also bring them your regular maintenance and repair work. The bottom line: don’t expect dealerships to cut corners the way your corner garage might.